Setting Up Your New Laptop

To set up your new computer, unpack the laptop, turn it on, and then complete the Windows 10 setup process. Please unpack the laptop from the box, plug the AC adapter directly to a functioning wall outlet (not a power strip), turn the unit on, and follow these steps:

  1. Start the Windows Setup - Turn on your laptop and start the Windows setup. First, you enter the language, time format, and the keyboard layout you want to use. 
  2. Wi-Fi – Connecting to a Network - Choose the network you want to connect to from the list on the screen and set up your connection. Choose 'Automatically connect' if you always want to be connected to this network at home. Note: if you are already connecting to the Internet, you have to log in with a Microsoft account in step 4. If you don't want that, skip this step to create an offline account in step 4.
  3. The Fine Print - You usually agree to the license agreement without reading it. This text is about legal matters, the fine print, so to say. Read it if you have the time. If you agree, click Agree.
  4. Log in with a Microsoft Account - If you have a Microsoft account, log in and click Next. If you want an account but don't have one yet, choose 'Create an account.' If you don't have an account or don't want to log in, go back to step 2 if you've already connected your laptop to the Internet. If you chose to set up an internet connection later, you don't have to create a Microsoft account because you can log in with an offline account.
  5. Set your Username and Password - Enter the name you want to use as your username on your new laptop. Click Next and enter a password. (Please keep note of this username/password as it is different from your GC account).
  6. Privacy Settings - On standard privacy settings, information is sent to Microsoft regularly. This is to ensure the best protection. Our advice is to select these standard settings. Do you value privacy and know exactly which options you do and don't need? Adjust the settings in this window.
  7. Registration and Protection - Register with your laptop's manufacturer to share information about your warranty status and your contact details with your laptop's manufacturer, among other things. This is entirely optional. Click Next to check what you do and do not want to share it with your laptop's manufacturer. After this step, your laptop will install the latest Windows updates. This usually takes a few minutes, but in some cases, it takes a few hours.
  8. Getting Started - You are ready to use your new laptop now. Note that the laptop will probably have to install a few Windows updates. Have the laptop install this update because it cannot function optimally otherwise.

The following are available for free downloads by CUNY students, faculty, and staff using your CUNY Login credentials: Microsoft Office 365 for Education, including Office ProPlus, McAfee anti-virus software, Dropbox, and Maplesoft software.

This laptop includes a pre-installed MS Office and anti-virus.  This is only a trail version.  

It is recommended to uninstall the trail version of MS Office and Anti-virus and proceed to download a full version from Microsoft Office 365 for Education, and McAfee anti-virus software using your CUNYfirst credentials.

All GC laptops must have encryption software installed, and we will complete this task when we return to the office (you will be required to bring this laptop back). 

For Graduate Center technology and media support, work orders can be initiated via:

Emergency calls to 212-817-7300 to leave a message:

Monday - Friday between the hours of 9:00 am - 5:00 pm 

Loaner Agreement Rules and Guidance

Device Security

  • All use must comply with CUNY policies, including the Acceptable Use of Computer Resources policy.
  • Do not leave your device in a vehicle.
  • Do not loan your device to anyone.
  • Each device has an identifying barcode label placed there by CUNY. Under no circumstances should you modify, remove or destroy these labels.
  • You must immediately report lost or stolen equipment to the college IT department, and to college Public Safety, if instructed to do so.

Information Security

  • Do not leave your device unsecured.
  • Do not store personal information (about yourself or others) on the device. Use CUNYprovided cloud storage or USB storage for all of your files.
  • Do not share your password with anyone. You are responsible for your individual accounts.
  • All copyright issues regarding software, information, and attributions of authorship must be respected.

Device Care

Important note – this device is CUNY property.

  • Do not write, draw, paint, place stickers/labels or otherwise deface your device or its case.
  • Do not eat or drink while using the device, as liquids and debris may damage the device.
  • Do not keep food, drinks, or food wrappers in the same bag as the device.
  • Do not use force when inserting or removing cords, cables, and other removable storage.
  • Do not expose the device to extreme temperatures (hot or cold), or direct sunlight for extended periods of time, as it will damage the device. If the device has been in a cold environment for a long period of time, let it warm up in room temperature before using it.
  • Never put weight on top of the device.