IT Alerts & Announcements

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  • IT Announcement for Fall 2019

    GC Community:

    Please take note of these important announcements regarding new or improved IT services and resources, as well as the cost-cutting measures required by the budget constraints accompanying the 2019-20 fiscal year.
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  • Access to Maple, McAfee and MS Products on the eMall

    As of 9/11/19, Maple software, McAfee Anti-Virus software or Microsoft products are no longer hosted in the Software Center of the CUNY eMall on the CUNY portal.  Users who try to access McAfee, Maple or Microsoft from the CUNY portal will now be redirected to the CUNY Login page and asked to enter their CUNY Login credentials and redirected to other sites. 
    Students, faculty and staff can now access these offerings as follows: 
    -McAfee and Maple are now available via the Technology Services pages at or through the new Software Download page at  Both methods require authentication using CUNY Login (CUNYfirst) credentials. 

    -Faculty, staff and students no longer have access to the Microsoft product suite on the eMall.  They can access the Microsoft Office 365 for Education Suite via our Technology Services pages at, again authenticating with their CUNY Login credentials.  Please note that the Office 365 for Education Suite does not include Windows 10. 

    These changes are part of the larger effort to move content off the CUNY portal, which will continue over the months to come.   Read more

  • Banner to be Permanently Decommissioned on January 6, 2020

    Dear Colleagues,

    GC IT will officially decommission Banner in its entirety on Monday, January 6, 2020. All legacy data housed within Banner will be purged.  Once Banner has been decommissioned, GC IT will be unable to recover any legacy data from this system. 

    Please contact IT Services ( if you have any questions.

    Information Technology
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  • Free CUNY Dropbox Account

    Dear CUNY faculty and administrative staff,

    CUNY is pleased to announce that Dropbox is now available to active faculty and administrative staff members across the University, free of charge. In the coming days, you will receive an invitation from Dropbox with a link to activate your account. Please note: this is the only way to claim your free CUNY Dropbox account. Use your CUNY Login ( credentials to activate the account. After you activate the account, you can use those credentials to log in at (preferred) or or via the Technology Services pages for faculty and staff.

    Dropbox is a workspace that helps you keep all of your content in one place—from class syllabi to large research data sets—and makes it easier to work together with students, other faculty and staff, and external partners. Dropbox can integrate with other applications, including Blackboard and Microsoft Office 365 for Education. Faculty and staff will have unlimited storage.

    Everyone will also have access to Dropbox Paper, which allows co-editing in the same document in real-time. You can also add task lists, timelines, and previews of images, spreadsheets, PowerPoint presentations, and PDFs within the same document.

    Please remember that the terms of the CUNY Acceptable Use of University Data in the Cloud Policy apply to your use of Dropbox and other CUNY cloud solutions.

    Support and instructions on using Dropbox are available from the Dropbox Help Center web pages. CUNY also provides links to some helpful FAQs, tutorials and videos on the CUNY Dropbox web pages. Read more

  • Spearphishing Emails

     Dear Students,

    A notice was just received from CUNY CIS confirming that the FBI has identified successful spearphishing campaigns directed at college and university students, especially during periods when financial aid funds are disbursed in large volumes. In general, the spearphishing emails request students’ login credentials for the University’s internal intranet. The cyber criminals then capture students’ login credentials, and after gaining access, change the students’ direct deposit destination to bank accounts within the threat actor’s control.

    If you believe you are a victim of an online scam or malware campaign, please report it to IT Services and consider the following actions:

    -          Advise your financial institution immediately of any account information that may have been compromised.

    -          Watch for unexplained charges to your account

    -          Immediately change any passwords that you might have revealed.

    -          If you used the same password for multiple websites make sure to change it for each account, and do not use that same password in the future


    Information Technology


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