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| FAQs
for e-VENT Reservations
- What are e-VENTS?
e-VENTs are selected Graduate Center programs
with advance online reservations.
- How do I make a reservation for an e-VENT?
By clicking on the above icon, which you will see next
to selected programs in the Graduate Center online calendar
and on e-VENT presenters’ websites. You
then follow the instructions for filling in the requested
information. You will also be presented with an opportunity
to join the Graduate Center’s Online Community.
- Do I have to fill in all the information requested
every time I make a reservation?
Not if you join the Graduate Center Online Community. Online
Community members can simply log in with a user name and
password. Members also receive other benefits. For further
information, click here (link to Online Community page),
or here to simply sign up (link to sign up page), or sign
up while making reservations.
- Can reservations only be made online?
Reservations to e-VENTs can also be made by calling
212-817-8215, but you cannot join the Online Community
by phone.
- Are reservations required at e-VENTs?
While all seats are available for reservations, unclaimed
seats will be released to a standby line at the event
on a first-come, first-served basis.
- How do I claim my reservation?
You must show up at least 15 minutes prior to the program
starting time to claim your reservation. Then, simply
check in at the reservation table in the lobby. To facilitate
the process, print out and bring with you the email ticket
confirmation you receive when you make your reservation.
If you don’t have a copy of your ticket/confirmation,
please ask one of the event staff at the program to look
up your reservation.
- What happens if I don’t claim my reservation
by the 15-minute deadline?
Reservations not claimed by 15 minutes prior to the starting
time may be released to the standby line.
- Can I make reservations for guests?
You can make reservations for yourself and up to three
others. We urge you to fill in the contact information
for your guests. If your guests arrive separately from
you, they will be asked to provide their names.
- Does my reservation guarantee a specific seat?
No, seating is general and selection of available specific
seats is first-come, first-served.
- Is there a reservation fee for e-VENTs?
No, e-VENT reservations are free.
- How can I cancel my reservation?
Please call 212-817-8215, or email us at events@gc.cuny.edu to
cancel your reservation. Please cancel if you know you
will not be able to use your reservation, so it can be
made available to someone else.
- Will my information be shared with or sold to
other institutions?
The information that you provide to us will not be shared
with or sold to other institutions. We will occasionally
send you communications about Graduate Center programs
and activities only.
- I have a question about an e-VENT, who do I contact?
Please call 212-817-8215.
- Will I be notified if there is a change in time
or an e-VENT is cancelled?
If you signed up online, you will receive an email notifying
you of any cancellations or changes in time, date, etc.
If you made your reservation by phone and did not provide
an email address, then you might not receive this information.
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