Health Services

 

Health Services

The Student Health Services is staffed and directed by a licensed Nurse Practitioner, providing episodic and primary health care to all registered Graduate Center students. Services include visits for acute medical problems as well as management of ongoing health issues, women’s health examinations and Pap smears, men’s genitourinary examinations, screening for STIs (sexually transmitted infection), immunizations, referrals to outside health care providers as indicated, and health and wellness programs and workshops. Students are seen by appointment. Students with urgent problems may be seen on a walk-in basis, whenever possible and at the discretion of the Nurse Practitioner. For problems that do not require immediate, urgent attention, an appointment must be made in advance. There is no charge for visits to the Health Service. Laboratory costs for blood and urine tests are substantially reduced through an arrangement with Mount Sinai Medical Center and then reduced further through partial subsidies through the Graduate Center.

PLEASE NOTE: The Nurse Practitioner is on leave through April 2015.  Please see below for short-term off-site services arranged for GC students.

Short-Term Off-Site Health Services Options for GC Students

The Graduate Center is extending through May 1, 2015, the option for currently registered GC students to avail themselves of primary care health services at Institute for Family Health (IFH) clinics as described in the January 6, 2015, memo below.  Primary care health services and charges for uninsured, underinsured, and insured students, respectively, are detailed in the memo.  Students are reminded that this arrangement is conditioned on the requirement that students who do have health insurance provide their insurance information when requesting services.  The Graduate Center’s Wellness Center/Student Health Services Nurse Practitioner will resume seeing patients the week of May 4.   

To:          Currently enrolled, registered Graduate Center students

From:        Matthew Schoengood

ANNOUNCEMENT OF TEMPORARY OFF-SITE
STUDENT HEALTH SERVICES OPTIONS
January 6 through May 1, 2015

Because the Graduate Center’s Wellness Center / Student Health Services Nurse Practitioner will be on medical leave from January into April, “stop-gap” primary medical care services will be made available at selected Institute for Family Health (IFH) clinics to uninsured and under-insured registered Graduate Center students.  The funding for this “stop-gap” measure has been made available by the Graduate Center administration; Graduate Center students who do have health insurance can of course also avail themselves of Institute services--but as insured patients-- and may be eligible for other programs, including, in some cases, low-cost prescriptions, as applicable.  Please read through the following “Q & A.”:  

WHERE             

Selected clinics (see listing at end of this announcement) of the Institute for Family Health (IFH), whose mission “is to provide access to high quality, patient-centered primary health care targeted to the needs of medically underserved communities.”  The IFH clinics are public clinics staffed by family physicians, family nurse practitioners, social workers, and other specialists providing a full range of primary care services, including reproductive health care and prenatal care.

WHAT

a)  Primary medical care services, including ob/gyn services, provided by nurse practitioners and/or resident physicians.  (Please see the rest of this section and the following section, “HOW,” below, for specific details of costs).

b)  For students with health insurance, the clinics will bill the insurance and the insured student will be responsible for paying to the clinic the co-payments charged by the clinics as authorized by the respective insurance plans.

c)  For uninsured students, there will be no co-payment or other charge for the primary medical care visits.  

d)  Access to very low-cost clinic prescription formularies for students without prescription coverage.
e)  “Fast-tracking” at the selected IFH clinics.*

Please take note that fees for lab work will be the responsibility of the student and/or of the student’s health insurance provider, if applicable.  

HOW

1.  Students will be required to show a currently validated Graduate Center I.D. card or present a letter from the Office of the Registrar certifying their current enrollment.  (Students may obtain these letters by requesting them in person from the Office of the Registrar, Room 7201, The Graduate Center, 365 Fifth Avenue).

2.  The Graduate Center will receive what are called “de-identified” medical bills in order to enable the Graduate Center to be billed for uninsured student visits to the clinics without violating confidentiality.

3.  Students who wish their medical records to be released to the GC Wellness Center/ Student Health Services to be kept on file there will need to provide the clinics with a signed consent for release of information specifically requesting this transfer of medical records.

CLINIC LOCATIONS

The following Institute Family Health clinic locations will be available for Graduate Center students (please call the particular clinic or consult the website links below for a particular clinic’s hours.  Note that some of the clinics have evening and weekend hours.

Family Health Center of Harlem
1824 Madison Avenue
New York, NY 10035
212-423-4500
http://www.institute.org/health-care/locations/manhattan

Philips Family Practice/Sidney Hillman Family Practice
16 East 16th Street
New York, NY 10003
212-206-5200
http://www.institute.org/health-care/locations/manhattan

East 13th St. Family Practice
113 East 13th St.
New York, NY 10003
212-253-1830
http://www.institute.org/health-care/locations/manhattan

Amsterdam Center
690 Amsterdam Avenue (at 94th St.)
New York, NY 10025
212-865-4104
http://www.institute.org/health-care/locations/manhattan

Walton Family Health Center
1894 Walton Avenue
Bronx, NY 10453
718-583-3060
http://www.institute.org/health-care/locations/bronx

Mt. Hope Family Practice
130 West Tremont Avenue
Bronx, NY 10453
718-583-9000
http://www.institute.org/health-care/locations/bronx

Stevenson Family Health Center
731 White Plains Road
Bronx, NY 10473
718-589-8775
http://www.institute.org/health-care/locations/bronx


Questions about the short-term services outlined above may be directed to the Director of Student Affairs Sharon Lerner at 212-817-7413 / 7400 or to the Wellness Center Administrative Coordinator, Ms. Cheri Betancourt, at 212-817-7020.

If it's an Emergency

If you are in the Graduate Center, call Security at x7777 immediately. They can get help to you the fastest.

If you need to go to an emergency room, here are several around New York City:

Manhattan:
NYU Downtown Hospital, 70 William Street, (212) 312-5063
NYU Langone Medical Center, 550 1st Avenue, (212) 263-5550
Mount Sinai Medical Center, 1190 Fifth Avenue (East Harlem), (212) 241-6500
New York-Presbyterian/Weill Cornell Medical Center, 525 East 68th Street, (212) 746-0795
Columbia University Medical Center, 622 West 168th Street, (212) 305-6204
The Allen Pavilion Hospital, 5141 Broadway (@ 220th Street), (212) 932-4245
Coler-Goldwater Memorial Hospital, One Main Street, Roosevelt Island, (212) 318-8000

Brooklyn:
Coney Island Hospital, 2601 Ocean Parkway, (718) 616-3000
Long Island College Hospital, 339 Hicks St (between Atlantic Ave & Pacific St), (718) 522-1099

Bronx:
Montefiore Medical Center, 111 East 210th Street, (718) 741-2000
Lincoln Medical and Mental Health Center, 234 East 149th Street, (718) 579-5000

Queens
Mount Sinai Queens, 2510 30th Avenue (Astoria), (718) 267-4285
Elmhurst Hospital Center, 79-01 Broadway, (718) 334-4000

Staten Island:
Staten Island University Hospital, NORTH SITE: 475 Seaview Avenue, (718) 226-9000
Staten Island University Hospital, SOUTH SITE: 375 Seguine Avenue, (718) 226-2000

About

The Student Health Services is staffed and directed by a licensed Nurse Practitioner. Services are available to students registered at the Graduate Center.

Students are seen by appointment. See Hours & Appointments below for more information. Nurse Practitioner Services:

  • Diagnosis and treatment of acute medical problems as well as management of ongoing health issues

  • Women’s health care including breast exams, gynecology exams and pap smears

  • Men’s health care and genitourinary examinations

  • Screening for sexually transmitted infections (STIs), hypertension, diabetes and other health problems

  •  Immunizations

  • Health and wellness information and counseling, including advice and prescription for international travel

  • Referrals to outside health care providers and specialty clinics as needed


Urgent Problems
When the Nurse Practitioner is on site, students with urgent problems may be seen on a walk-in basis, whenever possible. If your problem does not require urgent, immediate attention, please schedule an appointment – the Nurse Practitioner’s time is limited and we need to use her time carefully. If necessary, the Nurse Practitioner will use her professional judgment to sort out urgent from less than urgent problems. If you have an urgent problem that requires a higher level of care than we can provide, we will help direct you to appropriate care. When the Nurse Practitioner is NOT on site, students needing immediate attention should go to an emergency room.

Costs

Services at the Student Health Services at the Wellness Center provided by the Nurse Practioner are free to currently enrolled graduate students of the CUNY Graduate Center. This includes episodic and primary health care but does not include laboratory testing done off-site. The cost of laboratory testing may be covered by insurance if you have it.

If you are uninsured, laboratory costs for blood and urine tests are substantially reduced through an arrangement with Mount Sinai Medical Center and then reduced further through partial subsidies from the Graduate Center. For students who are uninsured or underinsured, and require radiology testing, prescriptions, or specialty referral, the SHS attempts to direct students to the least expensive providers, since these services are not connected with the Graduate Center. All students who are uninsured or underinsured are encouraged to investigate possibilities for health insurance and can receive advice through Student Affairs 

Hours & Appointments

Students are seen by appointment. To make an appointment, call the Wellness Center at 212-817-7020 or stop by Room 6422 during regular business hours. Appointment slots are limited and fill up very quickly, we advise you to call as far in advance as possible to book your appointment.
*Please note: Email is a non-secure means of communication. For confidentiality reasons, please do not email the Wellness Center for appointments or with inquiries for the Nurse Practitioner. We are happy to assist you over the phone.

Currently, appointments with the Nurse Practitioner are available during the following times:

Mondays between 1:00 pm and 7:00 pm.
Tuesdays and Thursdays between 11:00 am and 4:00 pm.
Wednesdays between 10:00 am and 3:00 pm.
The Nurse Practitioner is not on site on Fridays.

Always bring your student ID, with the current semester's validation sticker, and proof of health insurance (if you have it).

Please plan to arrive 10 minutes prior to your scheduled appointment time to allow for completion of any necessary paperwork.  If you are a new patient, you can download an intake form and bring it with you to your appointment. 

LATENESS/CANCELLATION POLICY
If you are unable to keep your appointment, we ask that you call us at least 24 hours in advance.  If you are more than 10 minutes late for your appointment, we reserve the right to reschedule you.  We maintain a waitlist for those students requesting to be seen sooner than appointments are available, we would like to make every effort to extend courtesy to those students.

FOR STUDENTS WITH URGENT PROBLEMS
When the Nurse Practitioner is on site, students with urgent problems may be seen on a walk-in basis, whenever possible. If your problem does not require urgent, immediate attention, please schedule an appointment -The Nurse Practitioner’s time is limited and we need to use her time carefully. If necessary, the Nurse Practitioner will use her professional judgment to sort out urgent from less than urgent problems. If you have an urgent problem that requires a higher level of care than we can provide, we will help direct you to appropriate care.

When the Nurse Practitioner is NOT on site, students needing immediate attention should go to an emergency room.

Student Health Services Staff

Director of The Wellness Center: Robert Hatcher, Ph.D.
Nurse Practitioner/Director of Student Health Services at the Wellness Center: Adraenne Bowe, F.N.P., P.N.P., M.S.
Administrative Coordinator: Cheri Betancourt, M.S.
Office Assistant: Deborah Mandas
Office Assistant: Janaye Solomon
Health Education Coordinator: Ashley Chastain, M.P.H.