Information Technology


Information Technology

Help Desk

Members of the Graduate Center user community should contact the Help Desk for matters requiring technical intervention.  

For Graduate Center technology support, work orders can be initiated via:

For Graduate Center CUNYFirst support:

The Help Desk hours of operation are Monday through Friday, 9:00am to 5:00pm.

IT Self-Service Resources

IT Self-Service Resources include a collection of FAQs for GC-specific matters and access to workshops, training videos and related materials.

Password Reset

GC user account passwords can be reset at from a Mac, Windows, Linux, or mobile platform with an active internet connection.