Vendors that receive New York State Vendor IDs will be responsible for ensuring the accuracy of their data on the Vendor File. This information includes legal name, address, and contact information. It is important all information is correct for payment processing. When changes are necessary, the vendor must take the appropriate steps to update and/or correct the data on the Vendor File.
New York State Vendor Self Service is the online application a vendor can use to maintain addresses, contact information, and inquire about the status of a purchase order, invoice or payment. This online application is the preferred method to perform maintenance to a vendor’s New York State vendor account information on the Vendor File.
Upon registration to the NYS Vendor File an email will be sent to each vendor with instructions on how to enroll in the online Vendor Self Service application.
All vendors that provided core data including email address used to pre-populate the Vendor File have been sent an email with instructions on how to enroll in the online Vendor Self Service application.
If the email with instructions on how to enroll in the online Vendor Self Service application was not received, the vendor should contact the SFS Help Desk:
Phone: (855) 233-8363 or (518) 457-7717
Email: helpdesk@sfs.ny.gov