IT Services (formerly the Help Desk) provides technology support to GC students, faculty, and staff. Members of the Graduate Center user community should contact IT Services for matters requiring technical intervention.
For Graduate Center technology support, work orders can be initiated via:
For matters specific to Audio-Visual support:
For Graduate Center CUNYFirst support:
Emergency calls to 212-817-7300 are received between the hours of 9:00 am – 5:00 pm.
IT Self-Service Resources
IT Self-Service Resources include a collection of Frequently Asked Questions for GC-specific matters and access to workshops, training videos and related materials.
GC user account passwords can be reset at https://passwordreset.gc.cuny.edu/ from a Mac, Windows, Linux, or mobile platform with an active internet connection.